1. What makes your jade pendants unique?

Each pendant is custom-crafted using natural jadeite and designed to reflect your personal story, style, or symbolism. From meaningful characters to bespoke shapes, every piece is a quiet luxury rooted in Chinese tradition and artisan care.

2. Why do the colors and shades of jade vary?

Jadeite is a natural gemstone, and its color, translucency, and texture vary depending on the stone selected. These variations—ranging from icy white to vibrant green, lavender, or earthy tones—are part of jade’s timeless beauty and authenticity.

3. Are your jade pieces genuine?

Yes. Every jade pendant comes with a certification of authenticity issued by the Certified Testing Center to ensures the jadeite is natural and untreated. Our founder is also a certified NGTC graduate gemologist specializing in jadeite, ensuring each piece meets rigorous standards of quality and integrity. You can learn more about NGTC at www.ngtc.com.cn.

4. Can I customize the pendant design?

Absolutely. You can personalize your pendant with meaningful symbols, characters, or design elements. We’ll guide you through the process to ensure your vision is beautifully realized.

5. How long does it take to receive my pendant?

Each piece is made to order. Please allow 3–4 weeks for crafting and certification. Shipping times vary by region and will be confirmed at checkout.

6. Do you ship internationally?

Yes, we offer international shipping with tracking capabilities. Customs duties may apply depending on your location.